Personal data we may collect about you
We will obtain personal data about you (such as your name, address, telephone number, email address, buying preferences) whenever you complete an online form.
For example, we will obtain your personal data when you register with us, request property information, make a viewing appointment, send us feedback and contact us for any of you land or new homes requirements.
How we may use your personal data
We will use your personal data for the purposes described in the consent notice that was brought to your attention at the time your data was obtained. These purposes include:
Disclosure of your personal data
Occasionally it may be necessary to share customer details with third parties in order to enable a request or the property transaction to proceed in a satisfactory manner. Third parties may include:
• House builder/Developer clients
• Financial Advisors
• Land owner clients
• Other estate agents (involved in house chains only)
Marketing and opting out
If you prefer not to receive any further marketing communications from us, you can opt out at any time. See the ‘Your rights’ section below.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data. Access to our database and servers is only possible within our office IT network and all access points are password protected.
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
Information about other individuals
If you give us information on behalf of someone, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
Our website only uses ‘Session Cookies’ in order to aid visitors use of the site during the visit. These cookies are not stored and are deleted when the web session is closed.
The website does use Google Analytics to collect information about how visitors use our site. This information is used to compile reports in order to help us improve the site. The information collected is in anonymous form, including the number of visitors to the site, where visitors have come from, IP addresses and the pages they have visited.We do not have the ability to opt individuals out of this service just for our website. To opt out of being tracked by Google Analytics across all websites please visit the Google opt out site at http://tools.google.com/dlpage/gaoptout.
You have the right to request access to personal data which we may process about you. If you wish to exercise this right you should:
You have the right to require us to correct any inaccuracies in your data. If you wish to exercise this right you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes and to remove your details from our records in their entirety. If you wish to exercise this right you should:
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to [email protected] or you can write to us at our registered office: RPC Land & New Homes, 158 High Street, Tonbridge, Kent, TN9 1BB (Company no. 3729331) or call us on 01732 363633